Should BP be Accountable to Me?

by Joe Lavelle on May 19, 2010

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Not to long ago I wrote about Toyota and how I thought that they should and could go about convincing their customer base to stay.  Shortly after writing it, that post became far more personal when Toyota announced that they were also recalling the Lexus GX460 because of a rollover issue.  We just purchased a Lexus GX460 last fall.  Needless to say the recall made my wife and I nervous, but despite Toyota’s prior woes, they communicated the recall effectively and we were informed exactly what we needed to do.  I feel like Toyota was accountable to me and I was satisfied with how they handled the situation.

Well the picture above shows a FAR MORE PERSONAL problem that we now have with British Petroleum (BP), the company responsible for the huge oil spill in the Gulf of Mexico.  The picture shows the view out the back porch of our beach house in Dauphin Island, Alabama.  If you look closely, you will see that the Alabama National Guard is constructing barricades that restrict our access to the beach.  I have not heard a word from BP yet about how they plan to compensate us for our beach being totally unusable for at least this summer and probably for much longer.  In fact, all I have heard from BP is a bunch of finger pointing and blame shifting in Congressional Hearings.  Well, I have never been one that has believed in suing individuals or companies for mistakes. However, I will tell you that unless BP comes up with a generous plan of compensating us for our mortgage, utilities, insurance (which is now $8500/year since Hurricane Katrina), and for taking away our ability to enjoy the beach for a long period of time, I plan on “lawyering up” and seeking proper compensation.

What do you think?  Am I out of line?  Should I expect BP to repay me for the damages and loses of my family’s favorite asset?

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